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Consumer Futures Lab in the news

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France 24 - Global cyber outage: what can be done to prevent future blackouts?

16th September 2024

Dr Rodrigo Perez-Vega shared his thoughts about the future of technology and the strategies that can be used to prevent future blackouts for companies and individuals. Also mentioned in whatfinger.com

Resurgence of nostalgic 90s crisps

16th September 2024

BBC Radio Berkshire interviewed Professor Adrian Palmer, discussing the resurgence of nostalgic 90s crisps. Republished by BBC Radio Oxford and BBC Radio Solent.

IKEA's latest strategy of selling preowned furniture

11th September 2024

Professor Adrian Palmer commented in Management Today on IKEA's latest strategy of selling preowned furniture highlighting factors needed for the initiative to succeed.

The Conversation - How supermarkets are changing their branding

10th June 2024

The Conversation - How supermarkets are changing their branding: Melisa Mete discusses supermarkets' new deceiving branding techniques that trick consumers. The piece also features in Salon, Wales Online, Nottinghamshire Live and Yahoo.

BBC Radio Berkshire - Ticket scamming

10th June 2024

BBC Radio Berkshire - Ticket scamming : Professor Adrian Palmer discussed the legitimacy of online ticket sellers’ practices, following controversy about the sale of Oasis concert tickets.

The factors which affect the online share of retail demand and kerbside capacity

15th December 2023

Focus Magazine reported on a seminar by Professor Adrian Palmer on the factors which affect the online share of retail demand and kerbside capacity, and changes in urban logistics.

Survival of smaller retail businesses on the high street

14th September 2023

BBC Oxford spoke to Professor Adrian Palmer on the survival of smaller retail businesses on the high street.

Selling clothes via TikTok Live

9th August 2023

In a report on selling clothes via TikTok Live, The Guardian quotes Professor Adrian Palmer on the appeal of consumption through live videos. Also republished on The Star News Today, MSN and News Groove UK.

UK tourism since the Covid-19 pandemic

26th July 2023

Professor Adrian Palmer spoke on BBC Radio 5 Live about UK tourism since the Covid-19 pandemic.

Challenges faced by consumers with Shopping returns

22nd May 2023

Dr Bahram Mahmoodi Kahriz was interviewed by Telegraph to discuss the increasing challenges faced by consumers with shopping returns, highlighting how the era of easy returns is coming to an end. Insights were shared on the complexities that shoppers experience when trying to return products, especially in the fashion sector, and how businesses are adapting their policies to reduce costs and manage the return process more effectively.

Continued price rises despite a recent fall in inflation

29th March 2023

Professor Adrian Palmer was quoted by Express, FN Talk, and MSN on the possibility of continued price rises despite a recent fall in inflation.

Tesco's supplier 'fulfilment fees'

24th March 2023

Grocery Gazette quoted Professor Adrian Palmer explaining about Tesco's recently introduced supplier 'fulfilment fees'.

Rise in retail spending figures

13th January 2023

Professor Adrian Palmer was interviewed by BBC Radio Berkshire on the recent rise in retail spending figures.

Customer loyalty

22nd December 2022

Professor Adrian Palmer answered questions by Marketing Week on customer loyalty.

The Times quoted Professor Adrian Palmer

9th December 2022

Professor Adrian Palmer (Henley Business School) is quoted by The Times (in print) on the decline of online shopping post-lockdown.

Future of high streets and retail

7th December 2022

Dr Bahram Mahmoodi Kahriz was interviewed by BBC Radio Oxford and BBC Radio Berkshire on the future of high streets and retail. The interview focused on the evolving retail landscape and the challenges traditional brick-and-mortar stores face due to the rise of online shopping. Insights were shared on how consumer behaviour is shifting and what strategies businesses might employ to adapt to these changes, such as improving customer experience, blending online and offline services, and implementing more sustainable practices.

Repurposing of department stores

5th December 2022

Professor Adrian Palmer was interviewed by BBC Radio Berkshire on the repurposing of department stores.

Success of online sales during the pandemic

17th November 2022

Professor Adrian Palmer was quoted by Accounting Web on the success of online sales during the pandemic.

The Conversation : how companies change their products to hide inflation

3rd October 2022

In an article for The Conversation, Professor Adrian Palmer described how companies change their products to hide inflation. The article was syndicated by regional media including Hull Live, Wales Online, Grimsby Live, Teesside Live, Leicestershire Live, Herts Live, Staffordshire Live, Lincolnshire Live, Devon Live, and others.

'Hyper- diversification' in retail

3rd August 2022

Professor Adrian Palmer was quoted by Raconteur on the risks of 'hyper- diversification' in retail.

The impact of inflation on businesses

13th July 2022

Business Leader quoted Professor Adrian Palmer on the impact of inflation on businesses.

BBC Radio 4’s “Bottom Line” : Online Shopping

17th June 2022

Professor Adrian Palmer was a panel member on BBC Radio 4’s “Bottom Line” programme discussing online shopping.