Professor Benjamin Laker
Professor of Leadership
Postgraduate Research Director, Leadership, Organisations, Behaviour and Reputation
Specialisms
- Leadership,
- Organisation Studies,
- Strategic Management
Location
Room GB10, Greenlands campus
Professor Benjamin Laker is a Professor of Leadership and Postgraduate Research Director in the department of Leadership, Organisations, Behaviour and Reputation at Henley Business School.
Benjamin conducts interdisciplinary research, supported by grantors including the Leverhulme Trust and the British Academy, examining how leaders navigate global crises, from geopolitical unrest and climate change to economic and health inequalities. He has published his findings in the Journal of Consumer Research, the Journal of Management Studies, Human Resource Management, Organizational Research Methods, the European Journal of Operational Research, Business History, Harvard Business Review and MIT Sloan Management Review, among others. Managerial insights derived from his findings have engendered five bestselling books, two co-authored with the Editor-in-Chief of Long Range Planning, including Closing The Service Gap (Financial Times, 2023) and Job Crafting (The MIT Press, 2024).
In contributing to The New York Times and Forbes, Benjamin interviews politicians - most recently Malaysia’s Prime Minister - on socio-environmental strategy. He advises Canadian and UK government administrations and attends U.S. House Select Committee hearings, which inform legislative proposals presented to Congress.
Benjamin serves as an Associate Editor at the Journal of Business Research and an expert reviewer for grant applications to the Economic and Social Research Council (ESRC) and the Norwegian Research Council. He also holds a Visiting Professorship at the University of London, a position he assumed following a prior appointment at the University of Chicago (USA).
Reference: Fardi, K., Ghasemzadeh, F., Zanjirani Farahani, R., Asgari, N., Laker, B. and Ruiz, R. (2024) The impact of the frequency and magnitude of natural disasters on inventory prepositioning. European Journal of Operational Research. ISSN 1872-6860 doi: https://doi.org/10.1016/j.ejor.2024.10.038
Henley faculty authors:
Professor Benjamin Laker
Reference: Pham, N. T., Lu, J., Ogbonnaya, C., Tuan, T. H., Degbey, W. Y. and Laker, B. (2024) A more ethical workplace? How and why perceived socially responsible human resource management makes a difference. Journal of Management Studies. ISSN 1467-6486 doi: https://doi.org/10.1111/joms.13161
Henley faculty authors:
Professor Benjamin Laker
Reference: Pereira, V., Jayawardena, N. S., Sindhwani, R., Behl, A. and Laker, B. (2024) Using firm-level intellectual capital to achieve strategic sustainability: examination of phenomenon of business failure in terms of the critical events. Journal of Intellectual Capital. ISSN 1469-1930 doi: https://doi.org/10.1108/JIC-03-2024-0074
Henley faculty authors:
Professor Benjamin Laker
Reference: Vassolo, R. S., Weisz, N. and Laker, B. (2024) Advanced strategic management: a dynamic approach to competition. Palgrave Macmillan, Cham. ISBN 9783031574184 doi: https://doi.org/10.1007/978-3-031-57419-1
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Rowson, T. (2024) Making the invisible visible: why menopause is a workplace issue we can't ignore. BMJ Leader. ISSN 2398-631X doi: https://doi.org/10.1136/leader-2023-000943
Reference: Tassiello, V., Amatulli, C., Tillotson, J. S. and Laker, B. (2024) aiWOM: artificial intelligence word-of-mouth. Conceptualizing Consumer-to-AI communication. International Journal of Human-Computer Interaction. ISSN 1532-7590 doi: https://doi.org/10.1080/10447318.2024.2349362
Henley faculty authors:
Professor Benjamin Laker
Reference: Urrila, L. I., Degbey, W., Laker, B. and Zoogah, B. D. (2024) How mindfulness-trained leaders drive self and other-oriented compassion. Academy of Management Proceedings, 2024 (1). 16881. ISSN 2151-6561 doi: https://doi.org/10.5465/AMPROC.2024.16881abstract
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Fontinha, R. and Walker, J. (2024) Balancing health and work: employees demand more flexibility in when, where, and how they work. BMJ Leader. ISSN 2398-631X doi: https://doi.org/10.1136/leader-2023-000869
Reference: Laker, B. , Soga, L. , Bolade-Ogunfodun, Y. and Adewale, A. (2024) Job crafting. Management on the Cutting Edge. The MIT Press. ISBN 9780262048880
Henley faculty authors:
Professor Benjamin Laker
Reference: Pereira, V., Laker, B. , Bamel, U., Sharma, G. D. and Paul, H. (2024) Customer engagement strategies within family businesses in emerging economies: a multi-method study. Journal of Business Research, 174. 114508. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2024.114508
Henley faculty authors:
Professor Benjamin Laker
Reference: Kumari, P., Shankar, A., Behl, A., Pereira, V., Yahiaoui, D., Laker, B. , Gupta, B. B. and Arya, V. (2024) Investigating the barriers towards adoption and implementation of open innovation in healthcare. Technological Forecasting and Social Change, 200. 123100. ISSN 1873-5509 doi: https://doi.org/10.1016/j.techfore.2023.123100
Henley faculty authors:
Professor Benjamin Laker
Reference: Mariano, S. and Laker, B. (2024) On-the-fly decision making within organizations: a systematic literature review and future research directions. Journal of Business Research, 174. 114484. ISSN 1873-7978 doi: https://doi.org/10.1016/j.jbusres.2023.114484
Henley faculty authors:
Professor Benjamin Laker
Reference: Behl, A., Sampat, B., Gaur, J., Pereira, V., Laker, B. , Shankar, A., Shi, P. and Roohanifar, M. (2023) Can gamification help green supply chain management firms achieve sustainable results in servitized ecosystem? An empirical investigation. Technovation, 129. 102915. ISSN 1879-2383 doi: https://doi.org/10.1016/j.technovation.2023.102915
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2023) The delicate dynamics of challenging a superior. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Currell, E. (2023) ChatGPT: a novel AI assistant for healthcare messaging—a commentary on its potential in addressing patient queries and reducing clinician burnout. BMJ Leader. ISSN 2398-631X doi: https://doi.org/10.1136/leader-2023-000844
Henley faculty authors:
Professor Benjamin Laker
Reference: Rammal, H. G., Pereira, V., Temouri, Y., Laker, B. , Tarba, S. and Ferreira, J. J. (2023) The institutional development of Islamic finance in the Middle East: a post-colonial comparative perspective. Business History. ISSN 1743-7938 doi: https://doi.org/10.1080/00076791.2023.2233429
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2023) Communication is at the heart of positive employee relationships. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Tillotson, J. S., Tassiello, V., Bettany, S. and Laker, B. (2023) Integrating health leadership and management perspectives: the MESH framework for culturally informed food design thinking and well-being promotion. BMJ Leader. ISSN 2398-631X doi: https://doi.org/10.1136/leader-2023-000838
Henley faculty authors:
Professor Benjamin Laker
Reference: Pereira, V., Temouri, Y., Laker, Benjamin and Ferreira, J. (2023) The institutional development Of Islamic finance in the Middle East: a post-colonial perspective. Business History. ISSN 1743-7938 (In Press)
Henley faculty authors:
Professor Benjamin Laker
Reference: Bhatnagar, K., Tillotson, J. S., Toyoki, S. and Laker, B. (2023) Learning to live with an unruly consuming body. Journal of Consumer Research. ISSN 1537-5277 doi: https://doi.org/10.1093/jcr/ucad041
Henley faculty authors:
Professor Benjamin Laker
Reference: Pereira, V., Laker, B. , Tillotson, J. and Collings, D. (2023) How to build a blameless work culture. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Tillotson, J., Laker, B. , Pereira, V. and Bhatnagar, K. (2023) How to make workplaces more inclusive for people with invisible disabilities. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2023) How far-reaching could the four-day workweek become? MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Behl, A., Sampat, B., Pereira, V., Jayawardena, N. S. and Laker, B. (2023) Investigating the role of data-driven innovation and information quality on the adoption of blockchain technology on crowdfunding platforms. Annals of Operations Research. ISSN 0254-5330 doi: https://doi.org/10.1007/s10479-023-05290-w
Henley faculty authors:
Professor Benjamin Laker
Reference: Behl, A., Singh, R., Pereira, V. and Laker, B. (2023) Analysis of industry 4.0 and circular economy enablers: a step towards resilient sustainable operations management. Technological Forecasting and Social Change, 189. 122363. ISSN 1873-5509 doi: https://doi.org/10.1016/j.techfore.2023.122363
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Soga, L. R. and Bolade-Ogunfodun, Y. (2023) Closing the service gap: how to connect customers, employees and organisations. FT Publishing International, Upper Saddle River. ISBN 9781292444352
Henley faculty authors:
Professor Benjamin Laker
Reference: Mariani, M. M. , Borghi, M. and Laker, B. (2023) Do submission devices influence online review ratings differently across different types of platforms? A big data analysis. Technological Forecasting and Social Change, 189. 122296. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2022.122296
Reference: Laker, B. (2023) Embrace Mistakes to Build a Learning Culture. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Tillotson, J., Bhatnagar, K. and Pereira, V. (2022) Are your team gatherings inclusive for people with food-related allergies? Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Zahoor, N., Khan, Z., Meyer, M. and Laker, B. (2023) International entrepreneurial behavior of internationalizing African SMEs - towards a new research agenda. Journal of Business Research, 154. 113367. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.113367
Henley faculty authors:
Professor Benjamin Laker
Reference: Athota, V. S., Pereira, V., Hasan, Z., Vaz, D., Laker, B. and Reppas, D. (2023) Overcoming financial planners’ cognitive biases through digitalization: a qualitative study. Journal of Business Research, 154. 113291. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.08.055
Henley faculty authors:
Professor Benjamin Laker
Reference: Kumari, A., Shankar, A., Behl, A., Pereira, V. and Laker, B. (2022) Impact of barriers of value co-creation on consumers’ innovation resistance behavior : investigating the moderation role of the DART model. Technological Forecasting and Social Change, 184. 122033. ISSN 0040-1625 doi: https://doi.org/10.1016/j.techfore.2022.122033
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2022) Before starting your own business, ask these four questions. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Pereira, V., Behl, A. and Khan, Z. (2022) Switching careers? Here’s how to write a strong resume. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Pereira, V., Asgari, N. and Farahani, R. Z. (2022) 4 steps to making a successful career change. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Bolade-Ogunfodun, Y. , Soga, L. R. and Laker, B. (2023) Entwined positionality and interpretive frames of reference: an autoethnographic account. Organizational Research Methods, 26 (4). pp. 678-704. ISSN 1552-7425 doi: https://doi.org/10.1177/10944281221111401
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Pereira, V. (2022) 4 triggers cause the majority of team conflicts. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Pereira, V., Behl, A., Jayawardena, N., Laker, B. , Dwivedi, Y. K. and Bhardwaj, S. (2022) The art of gamifying digital gig work: a theoretical assessment of engagement and motivation. Production Planning and Control. ISSN 0953-7287 doi: https://doi.org/10.1080/09537287.2022.2083524
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2022) What does the four-day workweek mean for the future of work? MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Malik, A., Sharma, P., Kingshott, R. and Laker, B. (2022) Leveraging cultural and relational capabilities for business model innovation: the case of a digital media EMMNE. Journal of Business Research, 149. pp. 270-282. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.05.004
Henley faculty authors:
Professor Benjamin Laker
Reference: Behl, A., Gaur, J., Pereira, V., Yadav, R. and Laker, B. (2022) Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19- a multi-theoretical approach. Journal of Business Research, 148. pp. 378-389. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.05.009
Henley faculty authors:
Professor Benjamin Laker
Reference: Huang, X. , Wang, X., Han, L. and Laker, B. (2023) Does sound lending infrastructure foster better financial reporting quality of SMEs? European Journal of Finance, 29 (5). pp. 542-566. ISSN 1466-4364 doi: https://doi.org/10.1080/1351847X.2022.2075281
Henley faculty authors:
Dr Xing Huang - Professor Liang Han, Visiting Professor - Professor Benjamin Laker
Reference: Laker, B. , Pereira, V., Malik, A. and Mariani, M. (2022) First-time managers are burning out. Here’s how to manage. Harvard Business Review. ISSN 0017-8012
Reference: Laker, B. , Pereira, V., Malik, A. and Soga, L. (2022) Dear Manager, you’re holding too many meetings. Harvard Business Review, 100 (5). 23. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2022) The benefits and risks of rehiring a boomerang employee. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Pandey, J., Hassan, Y., Pandey, J., Pereira, V., Behl, A., Fischer, B. and Laker, B. (2022) Leader signalled knowledge hiding and erosion of co-created value: micro-foundational evidence from the test preparation industry. IEEE Transactions on Engineering Management. ISSN 0018-9391 doi: https://doi.org/10.1109/TEM.2022.3149005
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Malik, A., Budhwar, P. and Pereira, V. (2022) Days without meetings – a way to be productive. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Roulet, T. and Laker, B. (2022) Your career needs a little luck. Here’s how to cultivate it. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Pereira, V., Budhwar, P. and Malik, A. (2022) The surprising impact of meeting-free days. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Roulet, T. (2019) Why a four-day working week can be profitable for business. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Patel, C. (2020) Strengthen your leadership influence. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Roulet, T. (2019) Will the three-day work per week take hold in Europe? Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Soga, L. R. , Bolade-Ogunfodun, Y. , Mariani, M. , Nasr, R. and Laker, B. (2022) Unmasking the other face of flexible working practices: a systematic literature review. Journal of Business Research, 142. pp. 648-662. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2022.01.024
Reference: Soga, L. , Laker, B. , Bolade-Ogunfodun, Y. and Mariani, M. (2022) Embrace delegation as a skill to strengthen remote team. MIT Sloan Management Review. ISSN 1532-9194
Reference: Badewi, A. A., Eid, R. and Laker, B. (2023) Determinations of system justification versus psychological reactance consumer behaviours in taboo markets. Information Technology & People, 36 (1). ISSN 0959-3845 doi: https://doi.org/10.1108/ITP-12-2018-0555
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Patel, C. , Budhwar, P. and Malik, A. (2021) Six steps to innovate remotely. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Godley, W., Patel, C. and Kudret, S. (2021) Four steps to optimize virtual hires. MIT Sloan Management Review. ISSN 1532-9194
Reference: Laker, B. , Patel, C. , Malik, A. and Budhwar, P. (2022) What to do when you become your friend's boss - especially when you know a little too much about each other. In: Gallo, A., Edmondson, A. C., Opie, T. R. and Clark, D. (eds.) Making Real Connections. HBR Women at Work Series. Harvard Business Review Press. ISBN 9781647822194
Henley faculty authors:
Professor Benjamin Laker
Reference: Malik, A., Sharma, P., Vinu, A., Karakoti, A., Kaur, K., Gujral, H. S., Munjal, S. and Laker, B. (2022) Circular economy adoption by SMEs in the emerging markets: towards a multilevel conceptual framework. Journal of Business Research, 142. pp. 605-619. ISSN 0148-2963 doi: https://doi.org/10.1016/j.jbusres.2021.12.076
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2021) Why gig work needs to demonstrate loyalty, and how to do it. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Soga, L. , Laker, B. , Bolade-Ogunfodun, Y. and Mariani, M. (2021) Embrace delegation as a skill to strengthen remote teams. MIT Sloan Management Review, 63 (1). pp. 1-3. ISSN 1532-9194
Reference: Laker, B. , Soga, L. , Bolade-Ogunfodun, Y. and Malik, A. (2021) What successful freelancers do differently. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Soga, L. , Bolade-Ogunfodun, Y. and Laker, B. (2021) Design your work environment to manage unintended tech consequences. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Patel, C. (2020) Improve your ability to make an impact with people. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2021) Why modern executives are more susceptible to hubris than ever. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Godley, W., Bolade-Ogunfodun, Y. and Soga, L. (2021) Don’t let WFH get in the way of your next promotion. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2021) Why companies should adopt a hub-and-spoke work model post-pandemic. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Godley, W., Patel, C. and Kudret, S. (2021) Four steps to successful virtual hiring. MIT Sloan Management Review. ISSN 1532-9194
Reference: Laker, B. , Godley, W., Kudret, S. and Trehan, R. (2021) 4 tips to nail a virtual job interview. Harvard Business Review. ISSN 0017-8012
Reference: Malik, A., Budhwar, P., Patel, C. and Laker, B. (2021) Holistic indigenous and atomistic modernity: analysing performance management in two Indian emerging market MNCs. Human Resource Management, 60 (5). pp. 803-823. ISSN 1099-050X doi: https://doi.org/10.1002/hrm.22057
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. (2020) Emphasize work-life balance for your teams. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Matejko, S., Godley, W. and Adewale, A. (2021) How to develop early career talent virtually. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Roulet, T. (2021) How organizations can promote employee wellness, now and post-pandemic. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Godley, W., Patel, C. and Cobb, D. (2020) How to monitor remote workers — ethically. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Patel, C. , Malik, A. and Budhwar, P. (2020) What to do when you become your friend’s boss. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Patel, C. , Budhwar, P. and Malik, A. (2020) How leading companies are innovating remotely. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Patel, C. (2020) Strengthen your ability to influence people. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Patel, C. , Budhwar, P. and Malik, A. (2020) How job crafting can make work more satisfying. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Mohri, S., Asgari, N., Farahini, R. Z., Bourlakis, M. and Laker, B. (2020) Fairness in hazmat routing-scheduling: a bi-objective Stackelberg game. Transportation Research Part E: Logistics and Transportation Review, 140. 102006. ISSN 1366-5545 doi: https://doi.org/10.1016/j.tre.2020.102006
Henley faculty authors:
Professor Benjamin Laker
Reference: Roulet, T. and Laker, B. (2020) Now is the time to reconnect with your dormant network. MIT Sloan Management Review. ISSN 1532-9194
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. , Cobb, D. and Trehan, R. (2021) Too proud to lead: how hubris can destroy effective leadership and what to do about it. Bloomsbury. ISBN 9781472973054
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Roulet, T. (2019) Will the 4-Day workweek take hold in Europe? Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Hill, A., Mellon, L., Goddard, J. and Laker, B. (2016) How to turn around a failing school. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Hill, A., Mellon, L., Laker, B. and Goddard, J. (2016) The one type of leader who can turn around a failing school. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Hill, A., Mellon, L., Laker, B. and Goddard, J. (2017) Research: how the best school leaders create enduring change. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Laker, B. and Roulet, T. (2019) How companies can adapt during times of political uncertainty. Harvard Business Review. ISSN 0017-8012
Henley faculty authors:
Professor Benjamin Laker
Reference: Hill, A., Cuthbertson, R., Brown, S. and Laker, B. (2017) Service fitness ladders: improving business performance in low cost or differentiated markets. International Journal of Operations & Production Management, 37 (10). pp. 1266-1303. ISSN 0144-3577 doi: https://doi.org/10.1108/IJOPM-03-2016-0142
Henley faculty authors:
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Specialisms
- Leadership
- Organisation Studies
- Strategic Management
Location
Room GB10, Greenlands campus
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